Please enable JavaScript in your browser to complete this form.Name *FirstLastID Number *Please upload a copy of your ID (PDF and JPG ONLY) * Click or drag a file to this area to upload. Installation Address; or Complex/Building name and Unit Number *Address Line 1CityState / Province / RegionContact Number *These are the registered and only numbers with which Krypton Web will interact with you via WhatsApp, telephone call or SMS regarding password resets, account information, etc. Second Contact Number (optional)These are the registered and only numbers with which Krypton Web will interact with you via WhatsApp, telephone call or SMS regarding password resets, account information, etc. Email Address *This is the registered and only email address with which Krypton Web will interact with you regarding password resets, account information, speed/service changes etc.Second Email Address (optional)These are the registered and only email addresses with which Krypton Web will interact with you regarding password resets, account information, speed/service changes etc. Customer Type: *Click Here to Select User TypeHome User (FTTH)Business User (FTTB)Business Name *VAT Number *Fibre Network Operator (FNO) *Click Here to Select FNOOctotelVumaKindly note we do not provide service over the Vuma Reach Fibre NetworkFibre Network Operator (FNO) *Click Here to Select FNOOctotelThinkspeed Precinct *Click Here to Select PrecinctBridgewater Century CityCape Gate PrecinctCentury CityClara Anna FonteinCroyden Garden EstateKleijne Wingerd, Kuils RiverNewinboschNine Palms, Century CityOasis Life Burgundy EstatePineworx, PinelandsStonecutters RidgeSunningdaleWheatfields Estate, DurbanvilleType of Installation - In cases where the FNO Hardware may have been pre-installed (apartments, MDU's, security estates, cluster homes, etc) but not activated yet, the Installation will be regarded as a New Installation by the FNO *Click Here to SelectExisting Krypton Web Customer on a 55/25Mbps connection speedNew Fibre Installation - No FNO Hardware has been installed at your address yetReconnecting Installation - FNO hardware has already been installed and previously activated but currently without active service/not liveType of Installation - In cases where the FNO Hardware may have been pre-installed (apartments, MDU's, security estates, cluster homes, etc) but not activated yet, the Installation will be regarded as a New Installation by the FNO *Click Here to SelectExisting Krypton Web Customer Type of Installation - In cases where the FNO Hardware may have been pre-installed (apartments, MDU's, security estates, cluster homes, etc) but not activated yet, the Installation will be regarded as a New Installation by the FNO (copy) *Click Here to SelectNew Fibre Installation - No FNO Hardware has been installed at your address yetReconnecting Installation - FNO hardware has already been installed and previously activated but currently without active service/not livePlease enter your Krypton Web Account Number *Please confirm your current connection service Speed *25/25Mbps Vuma FTTH Uncapped Fibre50/25Mbps Vuma FTTH Uncapped Fibre50/50Mbps Vuma FTTH Uncapped Fibre100/50Mbps Vuma FTTH Uncapped Fibre100/100Mbps Vuma FTTH Uncapped Fibre200/200Mbps Vuma FTTH Uncapped Fibre500/200Mbps Vuma FTTH Uncapped Fibre1000/250Mbps Vuma FTTH Uncapped FibrePlease upload a photo of your Existing FNO hardware Click or drag a file to this area to upload. Kindly include any descriptive/numbered labels that may be on the ONT installedOctotel FTTH Service Speed and monthly Service Fee *100/100Mbps Octotel FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 729.00All our connections are uncapped and unthrottled, with no shaping and no FUPs/AUPsOctotel FTTH Service Speed and monthly Service Fee *100/100Mbps Octotel FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 779.00All our connections are uncapped and unthrottled, with no shaping and no FUPs/AUPsOctotel FTTB Service Speed and monthly Service Fee *100/100Mbps Octotel FTTB Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 899.00All our connections are uncapped and unthrottled, with no shaping and no FUPs/AUPsVuma FTTH Service Speed and monthly Service Fee *100/50Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 499.00100/100Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 629.00200/200Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 799.00500/200Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 999.001000/250Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 1,099.001000/500Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 1,399.00All our connections are uncapped and unthrottled, with no shaping and no FUPs/AUPsVuma FTTH Service Speed and monthly Service Fee *100/100Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 629.00200/200Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 799.00500/200Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 999.001000/250Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 1,099.001000/500Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 1,399.00All our connections are uncapped and unthrottled, with no shaping and no FUPs/AUPsVuma FTTH Service Speed and monthly Service Fee *200/200Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 799.00500/200Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 999.001000/250Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 1,099.001000/500Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 1,399.00All our connections are uncapped and unthrottled, with no shaping and no FUPs/AUPsVuma FTTH Service Speed and monthly Service Fee *500/200Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 999.001000/250Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 1,099.001000/500Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 1,399.00All our connections are uncapped and unthrottled, with no shaping and no FUPs/AUPsVuma FTTH Service Speed and monthly Service Fee *1000/250Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 1,099.001000/500Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 1,399.00All our connections are uncapped and unthrottled, with no shaping and no FUPs/AUPsVuma FTTH Service Speed and monthly Service Fee *1000/500Mbps Vuma FTTH Uncapped Fibre - BLACK FRIDAY 2024 PROMO - R 1,399.00All our connections are uncapped and unthrottled, with no shaping and no FUPs/AUPsStatic IP *One Static IP address includedInstallation & Activation Fees *No ChargeContract Term *Month-to-monthCancellation Fee *No Charge - One full Calendar Month notice for cancellations must be givenCancellation Fee *R800 for any cancellation of Service before 6 full calendar months of billing/invoices - One full Calendar Month notice for cancellations must be givenFree-to-use Router *I require a free-to-use router: ASUS RT-AC58U Gigabit Router valued at R999I do not require a router (Use this option only if you have your own routerRouter *I will continue to use my current Krypton Web Free-to-use routerRouter Delivery Fee *R400 - Once off paymentRouter Options *Fully managed Business MikroTik hAP AX2 Gigabit WiFi 6 Router - R 1,799.00Unmanaged "internet access only" ASUS RT-AC58U Gigabit Router - R 999.00Terms and Conditions Highlights By completing and submitting this Online Order form, you agree to the following Terms and Conditions Highlights: The above Fibre pricing is dependent on coverage and present availability to any address covered by the Octotel Coverage network in the greater Cape Town Metropole area on the Octotel Network Coverage Map and prices and Service Speeds advertised are linked to FNO price and speed changes as applicable This Black Friday 2024 Promo is available to New and Reconnecting Customers on the Octotel Fibre Network and not available to Migrating Customers from another ISP to Krypton Web (as per Octotel's Promo T&Cs) This Black Friday 2024 Promo is also available to Existing Krypton Web Customers using the Octotel Fibre network on the 55/25Mbps connection speed and no future speed downgrades/reversion to the 55/25Mbps service will be allowed (as per Octotel's Promo T&Cs) Orders received are only valid for 5 days from receipt. Unprocessed Orders, due to non-payment of the Router Delivery Fee, will expire and a new Online Order will have to be submitted. Unfulfilled orders that surpass the Black Friday Promo window will also expire accordingly On receipt of your Online Order an invoice for the Router Delivery will be raised and emailed to you. Only upon receipt of your Router Delivery invoice payment will your order be processed with Octotel and your router will then be scheduled for delivery to you Orders received are only valid for 5 days from receipt. Unprocessed Orders, due to non-payment of the Router Delivery invoice, will expire and a new Online Order will have to be submitted. Unfulfilled orders that surpass the Black Friday Promo window will also expire accordingly Should an Online Order be received as "I do not require a router" and an order placed with the FNO for service as as such, the Online Order cannot then be amended to opt for a free-to-use router thereafter Should you opt to receive our router, it is supplied as free-to-use and remains the property of Krypton Web. Our router is covered by a 12-month warrantee. Our router is installed within a 2 meter cable length from the FNO Hardware installed. Any other requested router installation can be arranged at an additional cost to the Customer. For all new FNO hardware installation, the installation must be arranged in full between the FNO's installer and you the Customer. The Service is supplied for the duration of the Contract Term, after which point the Service will continue indefinitely on a month-to-month basis until it is cancelled For installations where the specific FNO hardware (as chosen for by the Customer on the Online Order) first needs to be installed at the Installation Address: Once Krypton Web has processed your order with the relevant FNO, the FNO or representatives of that FNO, will call and/or email you to confirm installation of their equipment at your premises and as well as confirm your choice of Internet Service Provider (Krypton Web). Once the FNO Hardware has been installed at your Installation Address it constitutes a Binding Agreement with Krypton Web. Should you require the FNO to delay installation to a date of your choice, kindly make such arrangements with the FNO representative when they call/email you to arrange the installation Should you wish to cancel your order before the FNO hardware has been installed, kindly ensure that no confirmation/consent is given to the FNO to install the FNO Hardware at the Installation Address, as well as email us with you intent of order cancellation> Krypton Web will have to send the you written confirmation from of order cancellation For installations where the FNO hardware (as chosen for by the Customer on the Online Order) has previously been installed at the Installation Address: Krypton Web will notify the Customer in writing by replying to the Customer's Online Order received informing the Customer of the preinstalled FNO Hardware and hence immediate and/or remote Fibre connection activation and the Customer replies to this email to confirm activation of the Fibre connection at which it constitutes a Binding Agreement with Krypton Web In your first month with us, after installation and/or activation of your line by the FNO, an invoice for the billing for Internet Service will be sent to you within two days after activation of the Service, and will be due immediately Payment for Internet Service is due by the 2nd of the month for that Month. ie. on the 2nd of April for the month of April's Internet Service. Invoices are emailed between the 25th and 28th of the month prior to the month being billed eg. by the 27th March for April's service. Kindly be mindful of any delays in Krypton Web receiving your payment such as any bank transfers, weekends & public holidays delays, and one day for syncing to take place from our bank account to our ISP billing system Payment reminders are sent out on the 7th or 8th of the month, with Service suspensions due to late payment occurring from the 9th to the 13th of the month. A R100 reconnection fee will be billed to your account for services reconnected due to late payments Only payment via EFT or Debt Order is accepted (a debit order sign-up link will be sent you on request after installation has occurred) – no cash deposits are accepted and any cash deposit fees incurred by Krypton Web due to cash deposits by the Customer, may be billed to the Customer’s account In the event that you have not paid your Service Fees within twenty calendar days of its due date; nor made any mutual agreement with Krypton Web in writing to settle any outstanding amounts, Krypton Web may inform you of cancellation of your Service and you will forfeit the refund of any refundable portion of any Installation and Activation Fee due should this cancellation fall within the Contract Term The Contact Numbers and Email Addresses submitted above are the registered and only number/address with which Krypton Web will interact with the Customer regarding any confidential Account information such as password changes, account information, speed/service changes etc. Terms and Conditions Highlights By completing and submitting this Online Order form, you agree to the following Terms and Conditions Highlights: The above Fibre pricing is dependent on coverage and present availability to any address covered by the VUMA Coverage network in the greater Cape Town Metropole area on the Vuma Network Coverage Map and prices and Service Speeds advertised are linked to FNO price and speed changes as applicable This Black Friday 2024 Promo is available to New, Reconnecting, Migrating and Existing Krypton Web Customers on the VUMA Fibre Network For Existing Krypton Web customers currently using the VUMA FTTH service, Customers may only upgrade to a promo speed as set out by per VUMA’s specific promo T&Cs Online Orders received can only be placed on the VUMA portal from the 29th November 2024(as per VUMA's Promo T&Cs) The VUMA Black Friday 2024 Promo Service pricing is valid until end November 2025 and thereafter the pricing will change to Krypton Web's standard listed Service Price for the chosen Service Speed at that time On receipt of your Online Order an invoice for the Router Delivery and/or Migration Fee will be raised and emailed to you. Only upon receipt of your Router Delivery and/or Migration Fee payment will your order be processed with VUMA and your router will then be scheduled for delivery to you Orders received are only valid for 5 days from receipt. Unprocessed Orders, due to non-payment of the Router Delivery and/or Migration Fee, will expire and a new Online Order will have to be submitted. Unfulfilled orders that surpass the Black Friday Promo window will also expire accordingly Should an Online Order be received as "I do not require a router" and an order placed with the FNO for service as as such, the Online Order cannot then be amended to opt for a free-to-use router thereafter Should you opt to receive our router, it is supplied as free-to-use and remains the property of Krypton Web. Our router is covered by a 12-month warrantee Our router is installed within a 2 meter cable length from the FNO Hardware installed. Any other requested router installation can be arranged at an additional cost to the Customer. For all new FNO hardware installation, the installation must be arranged in full between the FNO's installer and you the Customer. The Service is supplied for the duration of the Contract Term, after which point the Service will continue indefinitely on a month-to-month basis until it is cancelled For installations where the specific FNO hardware (as chosen for by the Customer on the Online Order) first needs to be installed at the Installation Address: Once Krypton Web has processed your order with the relevant FNO, the FNO or representatives of that FNO, will call and/or email you to confirm installation of their equipment at your premises and as well as confirm your choice of Internet Service Provider (Krypton Web). Once the FNO Hardware has been installed at your Installation Address it constitutes a Binding Agreement with Krypton Web. Should you require the FNO to delay installation to a date of your choice, kindly make such arrangements with the FNO representative when they call/email you to arrange the installation Should you wish to cancel your order before the FNO hardware has been installed, kindly ensure that no confirmation/consent is given to the FNO to install the FNO Hardware at the Installation Address, as well as email us with you intent of order cancellation> Krypton Web will have to send the you written confirmation from of order cancellation For installations where the FNO hardware (as chosen for by the Customer on the Online Order) has previously been installed at the Installation Address: Krypton Web will notify the Customer in writing by replying to the Customer's Online Order received informing the Customer of the preinstalled FNO Hardware and hence immediate and/or remote Fibre connection activation and the Customer replies to this email to confirm activation of the Fibre connection at which it constitutes a Binding Agreement with Krypton Web In your first month with us, after installation and/or activation of your line by the FNO, an invoice for the billing for Internet Service will be sent to you within two days after activation of the Service, and will be due immediately Payment for Internet Service is due by the 2nd of the month for that Month. ie. on the 2nd of April for the month of April's Internet Service. Invoices are emailed between the 25th and 28th of the month prior to the month being billed eg. by the 27th March for April's service. Kindly be mindful of any delays in Krypton Web receiving your payment such as any bank transfers, weekends & public holidays delays, and one day for syncing to take place from our bank account to our ISP billing system Payment reminders are sent out on the 7th or 8th of the month, with Service suspensions due to late payment occurring from the 9th to the 13th of the month. A R100 reconnection fee will be billed to your account for services reconnected due to late payments Only payment via EFT or Debt Order is accepted (a debit order sign-up link will be sent you on request after installation has occurred) – no cash deposits are accepted and any cash deposit fees incurred by Krypton Web due to cash deposits by the Customer, may be billed to the Customer’s account In the event that you have not paid your Service Fees within twenty calendar days of its due date; nor made any mutual agreement with Krypton Web in writing to settle any outstanding amounts, Krypton Web may inform you of cancellation of your Service and you will forfeit the refund of any refundable portion of any Installation and Activation Fee due should this cancellation fall within the Contract Term The Contact Numbers and Email Addresses submitted above are the registered and only number/address with which Krypton Web will interact with the Customer regarding any confidential Account information such as password changes, account information, speed/service changes etc. Terms and Conditions Highlights By completing and submitting this Online Order form, you agree to the following Terms and Conditions Highlights: The above Fibre pricing is dependent on coverage and present availability to any address covered by the Octotel Coverage network in the greater Cape Town Metropole area on the Octotel Network Coverage Map and prices and Service Speeds advertised are linked to FNO price and speed changes as applicable On receipt of your Online Order an invoice for the Router will be raised and emailed to you. Only upon receipt of your Router invoice payment will your order be processed with the relevant FNO Orders received are only valid for 5 days from receipt. Unprocessed Orders, due to non-payment of the Router invoice, will expire and a new Online Order will have to be submitted. Unfulfilled orders that surpass the Black Friday Promo window will also expire accordingly Businesses must have a Point of Sale device in-store to qualify for this Promo and Octotel’s standard FTTH SLA applies to services connected In your first month with us, after installation and/or activation of your line by the FNO, an invoice for the billing for Internet Service will be sent to you within two days after activation of the Service, and will be due immediately Payment for Internet Service is due by the 2nd of the month for that Month. ie. on the 2nd of April for the month of April's Internet Service. Invoices are emailed between the 25th and 28th of the month prior to the month being billed eg. by the 27th March for April's service. Kindly be mindful of any delays in Krypton Web receiving your payment such as any bank transfers, weekends & public holidays delays, and one day for syncing to take place from our bank account to our ISP billing system Payment reminders are sent out on the 7th or 8th of the month, with Service suspensions due to late payment occurring from the 9th to the 13th of the month. A R100 reconnection fee will be billed to your account for services reconnected due to late payments Only payment via EFT or Debt Order is accepted (a debit order sign-up link will be sent you on request after installation has occurred) – no cash deposits are accepted and any cash deposit fees incurred by Krypton Web due to cash deposits by the Customer, may be billed to the Customer’s account The Contact Numbers and Email Addresses submitted above are the registered and only number/address with which Krypton Web will interact with the Customer regarding any confidential Account information such as password changes, account information, speed/service changes etc. Terms and Conditions Highlights *I have read, understood and accepted the above Terms and Conditions HighlightsWhere did you hear about Krypton Web?Digital Advert (Google Ad/Search)LeafletSocial Media (Facebook, Instagram, etc)Word of mouthExisting/Previous CustomerFibre Network Operator Portal/Referral OtherQuestion or CommentsFibre Terms and Conditions *I accept the Fibre Terms & Conditions Agreement Ver 7 and by doing so also accept any subsequent revisions and/or Versions that may be updated thereafter (via www.kryptonweb.co.za) as the current and applicable Terms and Conditions CommentSubmit
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